GETTING STARTED
01. What is Zenvy Naturals?
Zenvy Naturals is a line of plant-based, 2 oz botanical shots featuring familiar ingredients in three distinct formulas: Energy Clarity, Bliss Chill, and Comfort Recovery.
Each formula offers its own delicious flavor, featured ingredients, targeted benefits, caffeine profile, and serving structure.
02. Which Zenvy formula should I choose?
Choose the formula that best matches the type of support you are looking for:
Energy Clarity
Choose Energy Clarity for a caffeinated botanical formula designed to support energy, alertness, and mental focus.
Featured ingredients: green tea caffeine, lion’s mane, and ginseng.
Bliss Chill
Choose Bliss Chill for a caffeine-free botanical formula designed to support relaxation and a calm, balanced mood.
Featured ingredients: kava, ashwagandha, and chamomile.
Comfort Recovery
Choose Comfort Recovery for a caffeine-free botanical formula designed to support everyday physical comfort and recovery following normal physical activity.
Featured ingredients: turmeric, ginger, and PEA.
Visit our Compare Formulas section to see all three side by side.
03. What is the difference between the three Zenvy formulas?
Each formula has its own featured ingredients, flavor, caffeine content, and number of servings.
Energy Clarity
- Citrus Twist flavor
- Green tea caffeine, lion’s mane, and ginseng
- 50 mg of caffeine per serving
- Two servings per bottle
- 50 mg total mitragynine per bottle
Bliss Chill
- Berry Acai flavor
- Kava, ashwagandha, and chamomile
- Caffeine-free
- Two servings per bottle
- 50 mg total mitragynine per bottle
Comfort Recovery
- Pineapple Ginger flavor
- Turmeric, ginger, and PEA
- Caffeine-free
- Four servings per bottle
- 100 mg total mitragynine per bottle
Always review the complete product label before use.
04. What is kratom?
Kratom refers to the leaves of Mitragyna speciosa, a tree native to Southeast Asia. The plant naturally contains several alkaloids, including mitragynine.
Zenvy products are intended for responsible adult use only and should be used strictly according to the directions on the label.
05. What is mitragynine?
Mitragynine is a naturally occurring alkaloid found in the kratom plant.
Zenvy identifies the total amount of mitragynine in each bottle, the amount per serving, and the number of servings per bottle so customers can clearly understand the product’s serving structure.
05. What is mitragynine?
Mitragynine is a naturally occurring alkaloid found in the kratom plant.
Zenvy identifies the total amount of mitragynine in each bottle, the amount per serving, and the number of servings per bottle so customers can clearly understand the product’s serving structure.
06. How much mitragynine is in each Zenvy formula?
Energy Clarity
- Two servings per bottle
- 25 mg mitragynine per serving
- 50 mg total per bottle
Bliss Chill
- Two servings per bottle
- 25 mg mitragynine per serving
- 50 mg total per bottle
Comfort Recovery
- Four servings per bottle
- 25 mg mitragynine per serving
- 100 mg total per bottle
Follow the directions printed on the bottle and do not exceed the labeled serving or frequency limits.
07. Does Zenvy contain added or synthetically concentrated 7-hydroxymitragynine?
Zenvy does not add isolated or synthetically concentrated 7-hydroxymitragynine to its formulas.
Naturally occurring alkaloid results may vary by batch. Review the Certificate of Analysis associated with your product for the applicable laboratory findings and reporting limits.
SERVING AND RESPONSIBLE USE
08. How should I use a Zenvy shot?
Shake the bottle thoroughly before use. Measure and consume only the serving amount stated on the product label. It’s recommended that you do not exceed the labeled serving or daily-use limits.
09. Can I drink the entire bottle at once?
Each Zenvy bottle contains multiple servings, and we recommend following the serving instructions on the label, as well as using the provided serving guide strip on each bottle.
Energy Clarity and Bliss Chill contain two servings per bottle. Comfort Recovery contains four servings per bottle.
10. Can I combine different Zenvy formulas?
Do not combine Zenvy formulas unless the approved product directions expressly permit it.
Combining formulas can make it difficult to track your total intake of mitragynine, caffeine, kava, and other active ingredients.
11. Can I use Zenvy with another kratom product?
Do not combine Zenvy with another kratom- or mitragynine-containing product.
Combining products may increase your total intake and make it difficult to stay within responsible serving limits.
12. Can Zenvy or kratom products be habit-forming?
Kratom and mitragynine-containing products may be habit-forming and may lead to tolerance, physical dependence, or withdrawal in some individuals.
Do not exceed the labeled directions, use the product more frequently than instructed, or combine Zenvy with other kratom products.
13. Who should not use Zenvy?
Zenvy is not intended for:
- Anyone under 21
- Anyone who is pregnant, nursing, or trying to become pregnant
- Anyone with a history of substance-use disorder
- Anyone sensitive to kratom, mitragynine, kava, caffeine, or another formula ingredient
- Anyone taking medication or managing a medical condition without first consulting a qualified healthcare professional
- Anyone prohibited from purchasing or using kratom under applicable law
Review the complete warnings printed on the product before use.
14. Can I use Zenvy with alcohol?
Do not combine Zenvy with alcohol.
Combining alcohol with kratom, kava, or other active botanical ingredients may increase the risk of unwanted effects, drowsiness, or impairment.
15. Can I use Zenvy with prescription or over-the-counter (OTC) medications?
Botanical ingredients may interact with prescription medications, over-the-counter medications, and other supplements.
Consult a licensed healthcare professional before using Zenvy if you take medication or use other products containing kratom, kava, caffeine, sedating ingredients, or other active botanicals.
16. Can I drive or operate machinery after using Zenvy?
Do not drive, operate machinery, or perform safety-sensitive activities after using Zenvy products.
17. What should I do if I experience an unwanted reaction?
Stop using the product and contact a qualified healthcare professional.
For serious or life-threatening symptoms, call 911 or your local emergency number. You should also contact Zenvy customer support at support@zenvynaturals.com and provide:
- Product name
- Lot or batch number
- Purchase date and location
- Serving amount used
- Description of the reaction
18. Can I use Zenvy every day?
Use Zenvy only according to the directions printed on the label.
Do not exceed the stated serving size or frequency limits.
Frequent use of kratom-containing products may increase the risk of tolerance, dependence, and withdrawal.
Speak with a qualified healthcare professional if you have questions about ongoing use.
19. What should I expect after taking Zenvy?
Individual experiences vary.
Factors such as serving amount, food intake, body composition, ingredient sensitivity, prior botanical use, and use of other substances may influence the experience.
Zenvy does not guarantee a particular feeling or result. Use only the labeled serving and never increase your serving simply because you do not immediately notice an effect.
20. How quickly does Zenvy take effect?
The amount of time required to notice a product can vary by individual, formula, serving amount, and circumstance.
Do not take an additional serving simply because you do not immediately notice an effect. Follow the timing and serving directions printed on the label.
21. How long do the effects last?
Duration can vary based on the formula, serving amount, individual sensitivity, food intake, and other factors.
Zenvy does not guarantee a specific duration. Do not take additional servings sooner than instructed on the product label.
FORMULAS AND INGREDIENTS
22. Does Zenvy contain caffeine?
Only Energy Clarity contains caffeine.
Energy Clarity
- 50 mg of caffeine per serving
- 100 mg of caffeine per bottle
Bliss Chill
- Caffeine-free
Comfort Recovery
- Caffeine-free
Consumers who are sensitive to caffeine should carefully review the Energy Clarity label before use.
23. Does Zenvy contain kava?
Bliss Chill contains kava as part of its botanical formula.
Kava may produce a temporary tingling or numbing sensation in the mouth for some consumers. Do not combine Bliss Chill with alcohol or other substances that may cause drowsiness or impairment.
24. What is PEA?
PEA, or palmitoylethanolamide, is a naturally occurring fatty-acid compound produced by the body and found in certain foods.
It has been studied for its role in supporting physical comfort and a healthy inflammatory response. PEA is included in Comfort Recovery alongside turmeric and ginger.
25. Why is there sediment in my bottle?
Zenvy contains botanical ingredients that may naturally settle or separate over time.
Shake the bottle thoroughly before measuring each serving. Natural settling does not necessarily mean the product is spoiled.
Do not use the product if the seal is damaged, the bottle is leaking, or the contents have an unusual appearance or odor.
26. What do Zenvy shots taste like?
DELICIOUSNESS! Each Zenvy formula has its own distinct flavor.
Energy Clarity: Citrus Twist
Bliss Chill: Berry Acai
Comfort Recovery: Pineapple Ginger
For the best taste experience, Zenvy may be chilled before serving.
27. What sweeteners does Zenvy use?
Zenvy formulas use agave and/or allulose.
Each product label identifies its complete nutrition and ingredient information. Review the individual product label for formula-specific information.
28. Are Zenvy products plant-based?
Yes. Zenvy formulas are made with plant-based and botanical-forward ingredients. Review the complete ingredient list on each product page or bottle for formula-specific information.
*******29. Are Zenvy products vegan?*******
Yes. Zenvy products are formulated without animal-derived ingredients.
*******30. Are Zenvy products gluten-free?*******
Only describe Zenvy as gluten-free when the claim is supported by ingredient documentation, manufacturing controls, and any applicable finished-product testing.
*******31. Are Zenvy products non-GMO?*******
Any non-GMO representation should be supported by Zenvy’s ingredient-supplier documentation and sourcing standards.
*******32. Are Zenvy products allergen-free?*******
Review the individual product label for the most current allergen information.
Zenvy products are manufactured in [insert facility allergen statment]. Consumers with food allergies or ingredient sensitivities should review the complete ingredient list before use.
33. Where are Zenvy ingredients sourced?
Zenvy sources ingredients from qualified world suppliers evaluated according to our quality, specification, and documentation standards.
Ingredients may be sourced from different countries or regions depending on availability and quality requirements.
Contact us at support@zenvynaturals.com with questions about a specific ingredient.
34. Where are Zenvy products manufactured?
Zenvy products are manufactured in the USA in a facility that follows current Good Manufacturing Practices (cGMP Certified).
Facility registration or inspection does not mean that a government agency has approved the finished product.
QUALITY, TESTING, AND AUTHENTICITY
35. How are Zenvy products tested?
- Mitragynine potency
- 7-hydroxymitragynine
- Other reported alkaloids
- Heavy metals
- Microbial contaminants
- Pesticides
- Residual solvents
- Mycotoxins
The applicable testing categories, results, and reporting limits appear on each batch Certificate of Analysis.
36. Where can I find my Certificate of Analysis?
Locate the lot or batch number printed on your bottle and enter it on the Lab Results page at [insert Lab Results page URL link here].
You may also scan the QR code on the bottle or packaging to access the laboratory report associated with your batch.
37. Is Zenvy FDA approved?
Zenvy is a premium botanical supplement and not an FDA-approved drug. Registration or inspection of a manufacturing facility does not mean that FDA has approved Zenvy or verified the finished product’s safety or effectiveness.
38. Is Zenvy intended to diagnose, treat, or cure a medical condition?
No. Zenvy products are not intended to diagnose, treat, cure, or prevent any disease.
Zenvy should not be used as a replacement for professional medical care, an approved treatment, or medication prescribed by a healthcare professional.
39. How do I know my Zenvy product is authentic?
- Tamper-evident packaging
- A printed lot or batch code
- Product-specific serving and warning information
- A scannable QR code or batch-lookup method, when available
Report suspected counterfeit, altered, or unauthorized products to support@zenvynaturals.com.
LEGAL, PURCHASING, AND SHIPPING
40. Is Zenvy legal where I live?
Kratom laws and local restrictions vary by state, county, and city.
Zenvy does not ship products to jurisdictions where the applicable product is prohibited or restricted. Review our current Shipping Restrictions page before ordering. Customers are responsible for understanding the laws that apply where they live.
41. Must I be 21 to purchase Zenvy?
Yes. Zenvy products are intended only for adults age 21 and older.
Age verification may be required during checkout, account creation, or delivery. Orders that cannot be successfully age-verified may be canceled.
42. Where can I buy Zenvy?
- The official Zenvy website (www.zenvynaturals.com)
- Authorized retail partners
- The Zenvy Store Locator
- Approved wholesale and distribution partners
To help ensure product authenticity, avoid purchasing from unauthorized resellers.
43. How is Zenvy shipped?
Orders are normally processed within 1-2 business days and shipped in discreet & generic packaging.
Available shipping options may include:
Standard shipping: typically 3-5 business days
Expedited shipping: typically 1-3 business days
Free shipping: Available on qualifying orders of $50 or more
Delivery times are estimates and may be affected by weather, carrier delays, holidays, and age-verification requirements.
44. What if my order is damaged, missing, or marked delivered?
Contact Zenvy customer support at support@zenvynaturals.com within seven days of the reported delivery date.
Please include:
- Order number
- Shipping address
- Photographs of damaged packaging or products
- Description of the issue
- Carrier tracking information
For an order marked delivered but not received, first check with household members, neighbors, your property manager, and the carrier before submitting a claim.
45. What is the Zenvy return policy?
Zenvy accepts eligible return requests within 30 days of delivery.
Return eligibility is subject to the following conditions:
- Products must meet the requirements stated in our Return Policy.
- Opened-product eligibility is [insert rule].
- Original shipping charges are [refundable or nonrefundable].
- Customers may be limited to [insert satisfaction-policy limit].
- Approved refunds are normally processed within [X–X business days].
Review the complete policy at Return Policy or contact support@zenvynaturals.com
We do not provide exchanges
SUBSCRIBE & SAVE
46. How much do I save with Subscribe & Save?
Subscribers save 15 – 20% on eligible recurring Zenvy orders.
The discount is automatically applied to qualifying subscription purchases and remains subject to the current subscription terms.
47. How frequently can my subscription be delivered?
- Every week
- Every two weeks
- Every four weeks
- Every six weeks
Delivery-frequency options may vary by product and/or quantities purchased.
48. Can I skip or pause a shipment?
Yes. Log into your Zenvy account before the order cutoff date and select the option to skip or pause your next shipment.
Changes made after an order has already been processed may apply to the following shipment.
49. How do I cancel my subscription?
Log into your Zenvy account, open the subscription-management section, select the applicable subscription, and choose Cancel Subscription.
Cancellation must be completed before the next order-processing cutoff. Contact support@zenvynaturals.com if you need assistance.
50. Can I change the products in my subscription?
Yes, when supported by the subscription platform.
Log into your account to change your formula, quantity, delivery frequency, shipping address, or payment method before your next order is processed.
51. When will I be charged for my subscription?
Your payment method will be charged when each recurring order is processed.
Zenvy will send [a renewal reminder X days before processing, if applicable]. Update, skip, or cancel the subscription before the stated cutoff to prevent the next shipment from processing.
WHOLESALE AND CUSTOMER SUPPORT
52. Does Zenvy offer wholesale accounts?
Yes. Qualified retailers and distributors may apply for a Zenvy wholesale account at [Wholesale Application URL].
Submitting an application does not guarantee approval. Approved accounts may receive access to wholesale pricing, retail displays, product education, and sales materials.
53. How can I contact Zenvy?
Contact the Zenvy customer-support team through:
Email: support@zenvynaturals.com
Service hours: Mon-Fri (8 AM – 5PM PT)
We normally respond within 1-2 business days.
54. How do I report a product-quality concern?
Email support@zenvynaturals.com and include:
- Product name
- Lot or batch number
- Purchase location
- Purchase date
- Photographs
- Description of the concern
- Whether the product has been opened or used
Keep the product and its packaging until the Zenvy quality team has completed its review.